Overview

dk Software delivers business solutions to thousands of users, including its flagship ERP platform dk, along with dk Lite and dk POS.

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dk needed to introduce a structured end-to-end quality assurance process across all projects to verify each of the solutions before release. The goal was to reduce the number of regression and customization defects coming from production.

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dk wanted to start establishing test process with a new project built on top of dk POS and eventually propagate it to other projects.

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In addition to that, dk also required a professional testing of recently encrypted data used in ERP system.

Outcomes

The new dk POS project launched on schedule with high confidence in quality:

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Achieved ~200 test cases covering all application areas.

During development, 85% of defects were identified by the HBM QA team, significantly reducing post-release issues.

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Introduced transparent metrics and continuous monitoring, enabling ongoing quality improvements.

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‍The tailored ERP encryption testing approach allowed to detect and address several critical issues early, mitigating potential risks to production.

Client needs:

Accelerated QA Integration:

The client needed a Quality Assurance function that could be quickly and seamlessly integrated into an ongoing development cycle, without delaying product timelines.

Scalable QA Strategy:

The client required a robust and scalable QA framework that could be adopted across multiple teams and projects to ensure consistent quality standards organization-wide.

Agile Process Optimization:

The client sought to enhance their existing Agile/Scrum practices to improve team collaboration, streamline delivery pipelines, and increase overall project velocity.

ERP Encryption Testing Expertise:

The client needed specialized technical capabilities to work with complex, encrypted ERP data. The data was deeply embedded in the system with limited documentation, demanding both technical expertise and out-of-the-box thinking.

Our customers love what we do

"We are very happy with the team from HBM. We have learned a lot and our processes have improved since we started working with HBM."

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Hrönn Jensdóttir

R&D Manager at dk Software

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Project description:

HBM deployed a dedicated QA team, led by an experienced Delivery Manager, embedded directly within dk’s development teams. Starting with the new dk POS project, the team gradually expanded QA practices across the organization.

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Key Contributions:

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Developed a comprehensive Test Strategy outlining objectives, methodologies, and tools.
Designed detailed test cases and checklists to ensure full functional coverage.
Established robust testing processes, including ongoing functional and regression testing.
Provided Agile coaching to enhance Scrum ceremonies and team collaboration.
Advised on optimal Jira configuration to support QA workflows.